Data Deletion Request

1. Overview

Landa Tech Solutions d/b/a Boltix ("Boltix," "we," "us," or "our") operates the Boltix WhatsApp Business API platform. If you have used Boltix — including signing in through Facebook Login or connecting your WhatsApp Business Account through Meta — you may request that we delete the personal data we hold about you. This page explains how.

2. How to Request Deletion

To request deletion of your data, send an email to privacy@boltix.app with the subject line "Data Deletion Request." To help us locate and verify your records, please include:

• The name and email address associated with your Boltix account
• The phone number or WhatsApp Business Account connected to Boltix, if applicable
• Any Facebook account or business name you used to sign in or connect to Boltix

We may ask you to verify your identity before processing the request to protect your data from unauthorized deletion.

3. What We Delete

Upon a verified request, we will delete the personal data we hold about you, including:

• Account information: name, email address, phone number, and business details
• Data obtained from Meta/Facebook through Facebook Login or WhatsApp Business onboarding
• Message templates and configuration you created
• Support correspondence and related records

4. Timeframe

We will acknowledge your request within 7 days and complete the deletion within 30 days of verifying your identity. We will confirm by email once your data has been deleted.

5. Data We May Retain

We may retain certain information where required to comply with legal obligations, resolve disputes, prevent fraud and abuse, or enforce our agreements. Where applicable, message content processed on behalf of our business customers is handled in accordance with WhatsApp's Business Messaging Policy and Meta's platform requirements. Any retained data is kept only for as long as necessary and then securely deleted.

6. Contact Us

If you have questions about deleting your data, please contact us: